AI-Generated Responses

Telakomie uses artificial intelligence to handle calls and messages on your behalf. While we work to make these interactions accurate and helpful, AI responses may occasionally be incorrect, incomplete, or unsuitable for a given situation. Business owners are responsible for reviewing AI interactions and maintaining appropriate oversight of their customer communications.

Booking Accuracy

Telakomie integrates with third-party booking systems to create and manage appointments. Booking accuracy depends on the availability and reliability of your connected booking platform. We do not guarantee that all bookings processed by the AI will be error-free. We strongly recommend verifying bookings in your booking system dashboard regularly.

Not for Emergencies

The Service is designed for routine business enquiries and appointment management. It is not suitable as the sole means of handling emergency calls. If a caller may be in danger, they should be directed to call 000. You are responsible for configuring appropriate transfer rules for your business.

Service Availability

We aim for high availability but do not guarantee uninterrupted service. Downtime may occur for maintenance, third-party outages (Twilio, Anthropic, Supabase), or circumstances beyond our control. We are not liable for missed calls or bookings resulting from service interruptions.

Third-Party Links and Integrations

The Service integrates with third-party platforms (booking systems, payment processors, communication providers). We are not responsible for the conduct, content, or policies of these third parties. Your use of third-party services is governed by their own terms and policies.

No Professional Advice

Nothing in the Service or on this website constitutes legal, financial, medical, or professional advice. Content is provided for general information purposes only.

Questions

For questions about this Disclaimer, contact Golden Goose Projects Pty Ltd (trading as Telakomie) at hello@telakomie.com.au.